Phillip Khan-Panni is a champion speaker, trainer and author. He has won the UK championship of public speaking a record seven times, represented Britain and Ireland in the World Championships of public speaking three times, and was World Silver Medallist in 1995. Since 1994, he has provided training in public speaking, presentation skills, media interview skills, salesmanship and business writing, as well as creative consultancy in Direct Marketing. As a Director of 4C International Limited, he focuses on cross-cultural Presentation Skills and Customer Relationship Marketing (CRM) in an international market.

His expertise is in Marketing and persuasive communication, both written and spoken, and he has trained senior managers and directors of such diverse organisations as Delta Airlines, Foote Cone & Belding, Halifax plc, EuroCongress International, Jardine Matheson, KPMG, Lloyds of London, Deutsche Bank, Credit-Suisse, Dresdener Kleinwort Benson, Amdahl, Porsche UK, Barclays Bank, Coca-Cola, Kongsberg Group & Norsk Hydro.

He is the incoming President of the Professional Speakers Association and Past Chairman of the Croydon & E. Surrey branch of the Chartered Institute of Marketing. His business background is in Sales Management, Newspaper Publishing and Direct Marketing. He is author of five books on communication skills and his latest Communicating Across Cultures has just been published.

DEBORAH SWALLOW

Deborah Swallow is recognised as one of the finest trainers in Britain, having won the 1999 National Training Award, the highest accolade in the business. Much of her working life is spent lecturing and training in multi-cultural matters, guiding companies in doing business more effectively across national borders. She is a visiting lecturer on MBA courses on Comparative Management. Deborah is the author of Culture Shock Finland, Thriving and Surviving as an International Manager and has co-authored Communicating Across Cultures with Phillip Khan-Panni.

She is Managing Director of 4C International Limited, providing cross-cultural training for senior business executives of international companies and diplomats from around the world. She also owns one of the few independent stationers in Britain, having taken charge when the business was failing and successfully rescued it. Deborah is a professional speaker, and President-Elect of The Professional Speakers Association of Europe. She speaks on business issues from the point of view of an entrepreneur. She has trained as an Accountant, her Masters degree was in Business Development, and her PhD thesis is on the hot topic of Knowledge Management and Intellectual Capital for international organisations.